DIRECTOR OF COMPLIANCE

Celebrated as the #2 Top Workplace in the D.C. region for 2024 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 65 countries.

Goodwin Living ranks #2 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

About the Position

All employees are responsible for extending the mission and values of the organization by understanding the needs of those they serve. Each resident, staff member and community member will be treated in a dignified manner with respect, kindness, and understanding. Employees will subscribe to the organization’s commitment to continuous improvement of quality and service.

The Director of Compliance, Quality, and Education is responsible for overseeing the organization’s compliance programs, quality improvement initiatives, and staff education. This role ensures that the organization adheres to regulatory standards, delivers high-quality care, and fosters a continuous learning environment. The Director works closely with department heads to maintain a culture of safety, accountability, and excellence.

Job Duties

Compliance:

· Develop, implement, and monitor compliance programs to ensure adherence to federal, state, and local regulations (e.g., HIPAA, CHAP, CMS guidelines).

· Conduct regular audits and risk assessments to identify areas of improvement and mitigate risks.

· Serve as the primary contact for regulatory agencies and oversee preparation for surveys, inspections, and accreditation reviews.

· Investigate compliance-related incidents, facilitate corrective actions, and report findings to senior management and relevant regulatory bodies as required.

· Educate staff on compliance policies and procedures to ensure consistent and thorough understanding and adherence.

Quality Improvement:

• Design and implement quality improvement initiatives that align with the organization’s goals and regulatory standards.

• Lead quality committees to review clinical performance metrics, patient satisfaction data, and outcomes to identify trends and areas for improvement.

• Utilize data analytics to evaluate and report on the effectiveness of quality improvement programs, adjusting strategies as needed.

• Collaborate with clinical and operational leaders to integrate best practices in patient care and safety.

• Rotates and serves as Administrator on Call

• Coordinate efforts to maintain or achieve accreditation and certifications relevant to the organization’s service lines.

Education and Training:

•Develop and implement a comprehensive staff education and training program, covering regulatory updates, best practices in patient care, and professional development.

•Conduct orientation and ongoing training sessions for new hires and current staff on compliance, quality standards, and internal policies.

•Evaluate training effectiveness through feedback, assessments, and performance metrics.

•Collaborate with managers to identify specific educational needs and provide targeted learning opportunities.

•Stay updated on healthcare industry standards and disseminate information to ensure the organization remains at the forefront of quality care.

Job Requirements

Education: Bachelor’s degree in Healthcare Administration, Nursing, or a related field (Master’s degree preferred).

Experience: Minimum of 5 years in healthcare compliance, quality management, or education, with at least 2 years in a leadership role.

Certifications: Certified in Healthcare Compliance (CHC), Certified Professional in Healthcare Quality (CPHQ), or related certifications preferred.

Skills: Strong knowledge of healthcare regulations and standards (e.g., CMS, CHAP, HIPAA), proficiency in data analysis and quality improvement methodologies, excellent communication and training skills, strong leadership and problem-solving abilities

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

• Paid Time Off
• Health/Dental/Vision Insurance
• DailyPay: Work and get paid the same day!
• Tuition Assistance for Career Development
• Student Loan Repayment Program
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Retirement Plan- 401(k)
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.