WEEKEND HOME HEALTH INTAKE SPECIALIST

Celebrated as the #2 Top Workplace in the D.C. region for 2024 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 65 countries.

Goodwin Living ranks #2 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

About the Position

Goodwin Home Health is currently seeking a Weekend Home Health Intake Specialist. This position coordinates access to the Home Health program and is responsible for educating providers and the community about Home Health, as well as daily referral coordination to ensure streamlined admission to Home Health services. The Home Health intake specialist will review referrals via hospital portals, phone calls, emails, and faxes, and respond within 30 minutes.  The intake specialist will input/upload all clinical records and patient information into electronic EMR, maintain system for communicating with the intake and administrative team, referring physicians, and other duties as assigned to support the mission of Home Health at Goodwin House.  Hospital discharge planning, Utilization Review or Home Health knowledge is preferred. Will consider intake and admissions coordinator experience. Goodwin Home Health provides skilled care throughout Northern Virginia, focusing on the counties of: Arlington, Alexandria, Fairfax, Prince William and Loudoun. 

Job Duties

• Responds to referral sources in a professional and personable manner using attention to detail while following specific protocol to input and track referrals.
• Participates in the admission process by processing and evaluating referrals, determining eligibility in collaboration with intake coordination team, and Home Health management team as needed, setting up the admission documentation in the chart, and assigning the admission/ start of care.
• Collaborates with the billing/finance team to determine eligibility and benefits for patients.
• Assists with upcoming audits with State, Medicare and ACHC agencies and completes/prepares documents required to meet regulatory requirements.
• Maintains confidentiality of patient and staff information at all times.

Job Requirements

• Two (2) years of home health experience preferred, preferably in admission or intake, and experience in working with hospital and skilled nursing case managers.
• Proficient in Microsoft Office and Excel, be willing to adapt to various EMR systems currently used as well as other programs used throughout the community.
• Effective communication, documentation, and group dynamics skills.
  
   

A sampling of our many benefits!

At Goodwin Living, we’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to PRN team members: 

• Daily Pay: Work and get paid the same day! 
• Tuition Assistance for Career Development  
• Tutoring for ESL, Citizenship Test & GED 
• Referral Program: Earn up to $3,000 for referring friends and family! 
• Free Meals, Access to a Fitness Center, Pool, and More 

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.