Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

About the Position

All employees are responsible for extending the mission and values of the organization by understanding the needs of those they serve. Each resident, staff member and community member will be treated in a dignified manner with respect, kindness, and understanding. Employees will subscribe to the organization’s commitment to continuous improvement of quality and service.

Job Duties

• Responsible for complying with regulations, laws, policies and procedures applicable to hospice and reimbursement issues. Educates all staff members about state and federal rules and regulations. Tracks and interprets new regulations and trains staff in their discipline-specific role in complying with these regulations.
• Facilitates the organization's continuous state of CMS and CHAP survey readiness through activities such as but not limited to: on-site support, auditing to determine data analysis and trending, benchmark comparisons, observational visits with staff, mock surveys, participation in IDTs, providing organizational monitoring of all aspects of hospice care provided, implementing quality improvement initiatives, and participating in on-site surveys as needed.
• Responsible for and ensures a comprehensive quality assessment and performance improvement (QAPI) program for the Hospice program. Leads the QAPI team, initiates meetings and reports outcomes.
• Promotes positive motivation, identifies problems and/or deficiencies, assist in developing action plans, educates staff, and implements solutions for the QAPI program and follows up in a timely manner.
• Participates with the physician, referral sources, and professional staff in decisions regarding patient eligibility and suitability for the hospice program.
• Responsible for setting up an audit program for medical records to meet quality and regulatory clinical indicators.
• Responds to requests for ADR’s and follows the ADR through the appeal process, if necessary
• Coordinates employee health and education activities for hospice staff and volunteers.
• Works with the executive director, compliance officer, medical director and/or clinical director in structuring operational or clinical processes to enhance quality patient care and to improve the work environment for staff.

Job Requirements

• Bachelor’s degree in Nursing required.
• Master’s degree is highly preferred.
• Minimum 1 year of hospice experience required.
• Must obtain Certified Hospice and Palliative Nurse (CHPN) certification within one (1) year of hire.
• Strong clinical assessment, communication, and organizational skills.
• Ability to collaborate effectively with interdisciplinary teams and support quality improvement initiatives.
• Commitment to patient-centered care and adherence to hospice philosophy and standards

A sampling of our many benefits!

At Goodwin Living, we’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

• Paid Time Off
• Health/Dental/Vision Insurance
• DailyPay: Work and get paid the same day!
• Tuition Assistance for Career Development
• Student Loan Repayment Program
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Retirement Plan- 401(k)
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.